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Quality & Accreditation Services (NABH, NABL, ISO)

 

Quality & Accreditation Services (NABH, NABL, ISO)

We bring quality management into your systems by developing process controls and checks

 

Background                                                                 

Many Hospital Owners think that hospitals are one time investment and therefore in order to reach the break-even point, they always compromise on the quality of care provided to the patients. Patients come to the hospital for treatment services and hospital take them as cases or numbers. But it is the experience in the health care set up, that lasts for long in the mind of the patients. Quality of services has now become the key success for any health care organization. Customer relation and determining their needs and trying to satisfy those needs has been the driving force in this sector. Private Hospitals are bringing in corporate strategies to develop the quality of services as well as bind their customers.

 

What We Do

We bring the best of industry practices into the organization’s systems & processes. We analyze the data, understand the current operational processes, need of the organization and accordingly develop an action plan to implement the improvement program in consultation with the stakeholders. It is through exchange of ideas with process owners that we develop plans to improve each and every processes of a health care organization  giving priority  to processes in direct contact of patients such as OPD, IPD, Admission & billing, Pharmacy, etc. We provide Accreditation services such as ISO, NABH, NABL, etc. We improve the overall work efficiency of the Hospital and as a result the patient gets good care and errors are minimized by the following: 

 

  • Streamlining  of  systems & processes
  • Defining quality indicators of processes as well as for the entire hospital
  • Lean Management
  • Implementation of Quality Management System
  • Developing Standard Operating procedures for different Processes of a health Facility

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